Accenture Off Campus Drive | Freshers | IT Help Desk | BE/ B.Tech/ B.Sc/ BCA |

Accenture Off Campus Drive | Freshers | IT Help Desk | BE/ B.Tech/ B.Sc/ BCA |

Company: Accenture

Accenture Recruitment Drive:- Accenture plc is a multinational management consulting, technology services, and outsourcing company. Its incorporated headquarters have been in Dublin, Ireland since September 1, 2009.

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

Company Website:

Positions: New Associates- IT Help Desk

Experience: 0 – 3 years

Salary: INR 3 – 6 LPA

Job Location: Bangalore, Hyderabad, Gurgaon

Eligibility Criteria for Accenture Off Campus Drive:

  • BE/ B.Tech  – CSE/ IT/ EEE/ ECE/ ICE ; B.Sc/ BCA
  • 2017/ 2018/ 2019/ 2020/ 2021 Batch

Job Summary:

  • You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
  • You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email, web tickets & remote support.
  • This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems…Read more>>