NEW DELHI: Fraudsters have found a new way to cheat citizens with the launch of FASTag in the country. The scamster are trying to siphon money from the bank accounts of gullible citizens through UPI on the pretext of helping people to register and get their FASTag working.
The first incident of this scam was officially reported recently when a man from Bengaluru lost Rs 50,000 to scamsters. He got a fake call from a so-called customer service executive of Axis Bank who had sent him an online form to fill-in to get his FASTag wallet running after he complained that the wallet was not working.
The scamsters cleverly managed to get the UPI PIN from the victim by fooling him about the online registration process.
“The caller sent me a link through SMS which said, ‘Axis Bank — FASTag form’ and asked me to provide a few details in order to activate my FASTag wallet. In the form, I provided details like my full name, registered mobile number and Unified Payment Interface (UPI) PIN.” he said.
He also said, “I thought the application itself served as a point of recharge. I typed the PIN and submitted it. Subsequently, I was told that the helpdesk had generated a one-time pass (OTP) which was sent to my phone. The caller told me to send the OTP to a different number and I did accordingly.”
Readers are recommended that under no circumstances they should reveal any PIN or password to anyone or enter it in any random form for any purpose. The registration of FASTag doesn’t require you to submit any password or online banking details at all. As FASTag service is new, scamsters are trying all means to cheat citizens.
There are only two ways one can activate their Fastags– either through self-activation using MyFastag app or by visiting the nearest bank branch. The FASTag registration cannot happen by talking to some bank employee over the phone. In case, you happen to receive any such calls, immediately disconnect and then visit the bank branch yourself to check if there is any issue.
As Fastags are usually linked with bank accounts, all the payments directly get deducted from the linked account balance. Users also have the option to create a NHAI Prepaid wallet, recharge it and connect it with the Fastag for payments.Also, you can also recharge your Fastag using UPI via MyFastag app.