Over the past few months, there has been an alarming rise in cybercrime cases related to e-wallet apps like Paytm, Google Pay and others. In fact, Paytm cautioned its customers about KYC fraud. “Pls (please) don’t trust any SMS sent on blocking your Paytm account or suggestion to do a KYC. These are fraudsters…” Paytm founder Vijay Shekhar Sharma said in a social media post.
Google too has issued an advisory urging users to keep their UPI PIN secret, download only trusted apps and only use the Google Pay app to get in touch with customer service executives. Now, Delhi Police too has issued a similar advisory for users of these apps. In a post on microblogging website Twitter, Delhi Police shared a list of ‘don’ts’ for users of e-wallet apps like Paytm, Google Pay and others.
Don’t get tricked. No Payment App verifies KYC over a phone call, most of these calls/SMSs intend to cheat you.
Don’t click on any link sent via SMS or email.
Don’t install any app on your smartphone on ‘customer service’ executive’s advice.
Don’t do even a Rs 1 transaction based on a phone call.
Don’t call on number given in KYC SMS.
Don’t share any financial details over phone.